The minute you said lawyer, thats the minute they stopped talking to you. Thats on you.
Have your lawyer handle your communication going forward. Good luck getting your charger.
PS. Its spelled Lightning.
Take it to the dealer every time it throws a fault IMO. Should you ever lemon law it, my understanding is the process begins from the first recorded fault.
Don't make their shitty product your problem.
The B&O system is just outright trash.... so there's that component of it too.
Whatever system comes in the base XLT that I had as a loaner is 5x better than the B&O in the Lariat. The bass is even better, and there's no sub in the XLT.
I have the ER kit and feel its a little too stiff (if I'm allowed to nitpick). Id love to see how the slightly lighter springrate on the SR kit rides on the ER....
Last update I got was when the dealer flashed something and made my 360 view smaller with a nice black box around it. Now I don't have to look at a large image!
Maybe this is the precursor to adding a 3rd defrost button within 2 inches of each other?
Id buy a used 23 Lariat ER for 47k from someone with regrets.
Helpful tip: If the VIN has EV, its an extended range. EL, standard range.
VIN: 1FT6W1EV3PWG18410
https://www.autotrader.com/cars-for-sale/vehicle/730091599