I get change is hard but I’m wondering if the sales manager knew how the service manager was acting like that. Turns potential customers into people who will never buy there.
Furthermore I’m never a problem. I know how to communicate effectively and speak to my audience. It was really just disappointing. I love the truck but if it doesn’t work what am I going to do. I just put solar in and a charger at my house too. I’m a bit stressed but this too shall pass
I agree totally. I was completely polite and never raised my voice. I only advocated for myself and I honestly felt this guy had a bad day and took it out on me.
if he had said there was nothing he could do and he understood it sucked I would have just moved on. But he pushed it to an
So the dealership first pushed my appointment for two weeks because they were over booked. I explained then I would need a loaner and they said they would do their best.
the appointment is tomorrow. I called yesterday and they told me that they hadn’t figured out the loaner yet. They said call...
My truck won’t charge past 60%, it only has 25% of the usable power when it does charge, and has a multitude of warning messages.
I called for service and was given the absolute runaround from multiple local dealerships.
@ford ? Can you help?