I bought my "23 Lariat ER 2 yrs ago this month. I've never been a day without. I feel for those that have had issues, because this is truly an amazing truck!
I had something similar happen.. i used a dent repair specialist called Dent Paramedic. For $200 they did a fantastic paintless job that you'd never know there was a dent.
My MY23 was one of the ones that had a hold on delivery after the fire at Ford in Feb '23. It sat at the transfer yard for 9 weeks at 70% soc. I've had zero issues to date. I think it dropped 3% over the 9 weeks it sat in the cold in Toronto.