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Dude, it's not worth your energy. The technician will barely understand how the truck works, and he will never be able to tell you why they designed it to work like this. It's working as designed and there's nothing he can do. Just leave the truck on while using pro power. You can even take the...

This is what's expected. You need constant load to keep pro power on. The 30 min timer toggle allows pro power to remain on while the truck is off, assuming there is constant load.