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I had the exact same experience this morning. I pressed the in truck button to lower it after seeing the warning indicator and it started to lower a bit and then free dropped all the way down. Pushing button on the tailgate itself would not raise it. I manually closed it and indicator turned...

I too had this happen last two days in a row. I was plugged in charging & above 80% charged. The preconditioning seemed to be running when I went to the truck. I received PU0306-BCF-DET on 7/10/23.

UPDATE: After getting TSB 23-2050 from service appointment and Power-up 4.2.1 via OTA I’ve now received 4.2.1.2 power up via OTA. This update specifically calls out the modem connectivity.

I had the TSB 23-2050 done which increased the mean time between connectivity failures from ~4 days to ~3 weeks. After the first failure post the TSB I pulled fuse 32 to restore connectivity and the next day after a drive I received the 4.2.1 power up update

Pulling fuse 32 worked for me to restore connectivity and the next day the 4.2.1 Power Up update arrived OTA. I had previous had updates performed by dealer service department for TSB 23-2050 which had greatly improved the issue (previously ~4 days between restoring & losing connectivity) as it...

I see. They really should correct the documentation for SSM 51431 then as it shows up when I query at https://www.ford.com/support/service-information/ using my VIN and specifically calls out "F-150 Lightning vehicles built on or before 13-Dec-2022" in the body of the article. The title of the...

UPDATE #4: Unfortunately, last night the gremlins in the system returned and my truck lost connectivity again along with Ford Pass sync & features not working. I let it sit overnight on the off chance it was some other Ford Pass issue but no such luck. Tonight, I pulled fuse 32 like I had done...

And the TSB says it is preferred to do the testing/diagnosing at 70 MPH...

UPDATE #3: I am happy to report that I am approaching 2 weeks (which is about twice the mean time to failure of ~4 days previously) post the updates for the TSB and no issues to report . The truck & Ford Pass are operating as expected

I am happy to report that I am approaching 2 weeks post the updates for the TSB and no issues to report which is about twice the mean time to failure of ~4 days previously. The truck & Ford Pass are operating as expected.

SSM 51379 2021-2023 F-150/Transit, 2022-2023 F-150 Lightning - Discontinued Features In FordPass Some 2021-2023 F-150/Transit, 2022-2023 F-150 Lightning vehicles may experience issues utilizing the Smart Hitch, ProPower Onboard or Onboard Scales features (if equipped) in the FordPass app...

UPDATE #2: It took the dealership 3 days (details below) but they finally were able to get the GWM, APIM & TCU updates related to the TSB to update. The service notes indicate they did see one of the DTC failure codes related to the TSB. It appears they updated the sync software as well as I am...

It took dealership 3 days but they finally were able to get the GWM, APIM & TCU updates related to the TSB to update. The service notes indicate they did see one of the DTC failure codes related to the TSB. It appears they updated the sync software as well as I am seeing the new user interface...

Update: I dropped the truck today at the dealership. Service Rep: "oh they have a TSB for this now?" as I hand over the printout of the TSB details he asks if he can keep it. Several hours later I get a text that "FordPass is currently down nationwide" and that they can't continue until it...

I don't think it should take more than an hour to complete. However, even with set appointments I've heard it doesn't mean they are going to work on it then. I'd call and confirm before dropping off your truck that they are going to get to it that day. Below is the service time information from...

Pulling/reinserting fuse 32 is the only way I have been able to resolve this issue. I tried sync reset multiple times without success. Truck is currently in this nonworking state and I am going to leave it that way as I have a service appointment tomorrow at the dealership. I will update the...

I saw this TSB tonight on Ford.com -> Support -> Technical Service Information (https://www.ford.com/support/service-information/) page after searching using my VIN I have been losing Ford Pass functionality & vehicle connectivity about once a week on my 2023 Platinum. I've been working around...

I saw this tonight on Ford.com -> Support -> Technical Service Information page after searching using my VIN - 2023 Platinum TECHNICAL SERVICE BULLETIN Inoperative FordPass With DTCs U0146:09, U2402:00, And/Or U2402:92 - Built On Or Before 13-Dec-2022 23-2050 10 February 2023 Model...

I saw this tonight on Ford.com -> Support -> Technical Service Information page after searching using my VIN - 2023 Platinum TECHNICAL SERVICE BULLETIN Inoperative FordPass With DTCs U0146:09, U2402:00, And/Or U2402:92 - Built On Or Before 13-Dec-2022 23-2050 10 February 2023 Model...

I saw this tonight on Ford.com -> Support -> Technical Service Information page after searching using my VIN - 2023 Platinum TECHNICAL SERVICE BULLETIN Inoperative FordPass With DTCs U0146:09, U2402:00, And/Or U2402:92 - Built On Or Before 13-Dec-2022 23-2050 10 February 2023 Model...