Blaster
Well-known member
- Thread starter
- #1
Hey, I would like to share my order experience with everyone as it feels atypical and at odds with what some people have described with dealer allocation/prioritization. Maybe you could shed some light on what feels like a lucky sequence of events, or just read and enjoy the second stage of my waiting game.
Thank you to everyone that has been a part of the conversation across all message boards, it's been a pleasure and learning experience for me with you all. If you know why I still got in at Wave 1 let me know, or if you have any comments I am happy to hear any of them. Thanks!
- Ordered 9:39 EST 5/19, Order # 1081xxxx. And I kind of forgot about it because CoVid and all the other shit that's been going on.
- Wife got an EV in December, and ID.4 - which made my current ICE vehicle is started to feel like it is on it's last legs (I'm jealous). So I did some online research, found this forum and some on Reddit, and decided called up my local dealer to see if I should wait out the reservations or shop for something hybridey.
- Mid-December they have very little information.
- Last week of December they told me I was top of their reservation list. Woop!
- First week of January they tell me they plan on adding $10k for "high-demand". Womp!
- I immediately call another dealer 30 minutes away that confirms they are strictly MSRP (nothing in writing, 'whatever' for now I'll take it).
- Ford announces Wave 1 orders this week (first week of Jan), more forum/reddit research and decide to call up Ford to switch dealers.
- Switch initiated AM 1/4/21 after waiting on hold for 45+ minutes, I get the impression everyone is calling, and I speak with the nicest rep ever (good job Ford). She's jamming away with me and the thousands of others, ultimately confirms switching dealers will be easy and not affect my reservation.
- That day, nothing shows up in my account, whatever she said system was down from demand but also who knows anymore, right?
- I decide to call back EOD just to confirm and wtf I get the same rep on the phone. We have a good laugh, she confirms system still down but change has been recorded and will be confirmed in the morning.
- 1/5/21, I receive an e-mail confirming change of dealership.
- I immediately call up my new dealership to say hello and see where I am in their list, sales rep says shit they have a ton of Lightning reservations who knows what will happen and where I am, she still confirms MSRP-only from earlier.
- 1/6/21 PM I get the e-mail, Wave 1 order banks open, giddy-up.
- Rushed order, placed and confirmed that night (I was worried PRO was going to run out of stock, 20+ week lead time for all options)
- Pro, Black, 9.6kw, Spray-in
- Dealer confirmed AM of 1/7/21
- 1/7 I call the dealer to talk about the order and see if they knew anything, turns out they don't. Sales rep asked "what does the order site look like", they are completely in the dark. I assume I am their only order in Wave 1. (They must not have prioritized/scheduled anything special? Large dealer in VT, small state?)
- 1/8, I call dealer to add Max-Tow, they ask if I can edit my order on my end, I confirm I cannot, she figures something out and maybe adds it but the system is down and she cannot confirm. I pray it doesn't kick my reservation back, wtf do I know.
- 1/9, nothing changed in my order deets.
- 1/10, nothing changed in my order deets.
- 1/11, sales rep emails to confirm my order has been updated. Dbl check my account, Max-Tow is there. woop-woop.
- Continue to check forums/account for any updates...flash forward to today.
Thank you to everyone that has been a part of the conversation across all message boards, it's been a pleasure and learning experience for me with you all. If you know why I still got in at Wave 1 let me know, or if you have any comments I am happy to hear any of them. Thanks!
Sponsored