Gateway Module replacement

[PAndaemonium]

I went in to “just” get an IMPA update to fix the front sensor issue. Upon download, apparently the truck tripped out and nothing was working. Dealer techs reached out to ford and concluded I need a new gateway module.

Anyone get this done? How long? They weren’t very upfront on what to expect.

Also, did you pressure anything to rectify the inconvenience? Additional warranties, ford pass rewards?

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[Adventureboy]

I believe the gateway module is behind the rear seats. It would likely be a quick physical change but there may be a series of updates that needs to happen to activate it. I expect they are a bit nervous about giving you a timeline due to the length of time it can take to get through the configuration and updates, especially if they haven't done one before and may need some tech guidance from the Ford team.

 

[Jamchampnate]

Just got mine replaced. Now they are saying I need a TCU replacement too lol.

 

[PAndaemonium]

Just got mine replaced. Now they are saying I need a TCU replacement too lol.

That’s a bummer! They replaced mine of an afternoon. So far everything is working and front sensor error is gone.

 

[Jamchampnate]

Gateway module was quick for me too. They gave it back for me to use until TCU comes in. I’m trying to get it fixed so it actually connects to FordPass again.

 

[PAndaemonium]

Spoke too soon…front sensor blocked is back, but not as frequently as previous. I guess it is what it is…may just turn it off

 

[WileyKyle]

I just got my Gateway module replaced. I'm pretty sure that my software isn't up to date. Did you start to see OTA updates right away?

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