My Lightning will not charge. Recieving the orange LED light

[RADGASMAN]

I reset my Chargepoint charger. I tried using the Ford portable charger to no avail. I resert SYNC4. My Fordpass app now states there is a charge fault. Now I'm getting a dashboard notification that the truck needs service. I have 700 milers on my truck.

Any suggestions?

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[Maquis]

Requires dealer warranty service. At least one Mach-E with those symptoms required replacement of the charge port. You might get lucky and they fix it with a software update.

 

[RADGASMAN]

Update. The dealer finally attempted to charge my Lightning on 12/19/22. It would not charge (the Ford app notified me of a charge failure). They finally started diagnosing what the problem is on 12/27/22. They told me that there is an issue and had to order multiple parts. They would have to drop the battery pack to get to the issue. Minimum time to fix the problem is a month. They have not told me what exactly the issue is. I do have Ford Concierge working with me. They are very nice and are interacting with the dealership to obtain parts.

 

[RADGASMAN]

Update: From Ford, even with Ford escalation the part process. Ford has no idea when parts will be shipped for my vehicle. It has almost been sitting at the dealership for a month. I started the process with Ford for them, to buyback the truck. If they don't , the Lemon Law in New York clearly states that if the vehicle cannot be fixed within a month, then one can apply for the state's Lemon Law.

 

[merek]

Update: From Ford, even with Ford escalation the part process. Ford has no idea when parts will be shipped for my vehicle. It has almost been sitting at the dealership for a month. I started the process with Ford for them, to buyback the truck. If they don't , the Lemon Law in New York clearly states that if the vehicle cannot be fixed within a month, then one can apply for the state's Lemon Law.

The NYS lemon law also says you can ask for a replacement vehicle, if you're interested.

I dealt with NY Lemon Law with Subaru -- and once I met the criteria they basically just agreed to buy the vehicle back without going through the formal process. I'd expect Ford would do the same.

 

[Ken]

Have same issue now, just started last night. Found out the vehicle will still DCFC so the issue's either with my wall EVSE or the vehicle AC-DC charger. Going to test with my neighbor's EVSE tomorrow and see, but hope they can solve this faster. From searching online sounds like there were some of these with MME caused by high input current, but nothing has changed on my charger. Vehicle has about 6k miles and is my daily commute, sucked driving the diesel slowpoke today.

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