I filed complaint with NTSA as well. Ford management is shortsighted, lacks accountability and could care less unless fined by government. I am surprised how they had enough brains to promote the Lightning in the first place.
Ford will not care much about our feedback (which seems to be a waste of time) until lower priced higher grade and quality (and without stupid glitches and regressions) Chinese EVs somehow flood US market, but it will be too late then.
I hope last 12 days have been productively spent chasing for the update!
Wonder what would Elon Musk say to Tesla engineers involved in the (hypothetical) downgrade and procrastinating with restoring such a useful feature for a few months already? Good boys...good girls...HR will contact you...