Good news! My private offer finally came through. It only took 5 weeks, phone calls to everyone I could find at Ford, the owner of the dealership personally calling everyone he could find and more...
I understand all of that. This is a customer service issue and ford is likely to want to keep a customer who buys as many trucks as I do happy.
But for this battery issue I would have had my truck prior to the end of last year and would have qualified for the tax incentive. Because of that...
My letter mentioned my truck built in November was flagged... so when exactly did this happen? My truck sat for 40+ days before it was shipped and then it took over 30 days to get to my dealer where the truck still sits because the dealer cannot get the Private Offer figured out. What a mess.
I dI not believe that is the case but I will double check. One strange thing did happen - my dealer sold to someone else and my original deposit was refunded to the old dealer and then charged to the new one, but that was months before the order was switched to a MY23.
I just got the call that my Lariat ER is ready for pickup. Mine was a day one reservation converted to a MY23 truck. I was told I would get a $8500 private offer but the dealer is saying itās not there and is refusing to do anything to help me. So after waiting almost 3 months since build start...
Well⦠truck is ready for pickup. Only took 3 weeks to go 225 milesā¦.. how silly.
Now the next fight - dealer says they donāt have my private offerā¦.
I noticed the same on mine. It recently went green and I now see expected delivery dates listed where before it said shipped but there was no green dot and no estimated delivery date.
dealer said it should arrive this week. Also said they still donāt see the private offer for my order. What a hassle all of this has been. Iām starting to think the dealer wants me to cancel. Itās been sitting 200 miles from the dealer for over 2 weeks now.
Yes shipped on 12/29. I was on chip hold until 12/10 and then it took another 2 weeks to get it shipped out. Itās been a mess. I watched hundreds of trucks get finished and delivered while mine sat. Lost the tax credit and business write off for ā22.
Itās haphazard. I was on chip hold for 45 days while I saw plenty of other trucks built ahead of mine. I still donāt have mine and it was a 10/7 build.