Recent content by Dee

To redeem Ford points you may have to call them. I purchased from Ziegler and they made the Ford points thing easy.

I purchased my ESP from Ziegler Ford in 2023 for my 2022 Lariat. You can go to their website to get a quote for the ESP that works for you. They were a little cheaper than Granger and they returned my call within a few minutes. Also, you can use your Ford points to complete your purchase. That's...

The front of my 2022 Lightning was damaged by a tow operator. The initial estimate by the collision shop was $3,500.00. The final cost was $9,800.00. Neither of the headlights were damaged. The damage in your photo doesn't look like much. But until a skilled body shop technician takes it apart...

We used to call it truck. But now we call it a bricked POS. An OTA bricked it on August 19th. Ford Roadside Assistance towed it to the dealership and in the process did $8,500.00 worth of damage. Took the dealership and the useless Ford tech hotline until October 9th to maybe fix it. Maybe...

Buyback denied. OTA's bricked my Lightning. After asking for a buyback, it was denied because it didn't meet the criteria for the state of Maryland lemon law. The Ford Customer Relationship Center representative, Craig Givens, who was assigned to my case, after telling me my case was denied...

Taxman expressed an interest. So here it goes. Ford Roadside Assistance sent a tow operator to pick up my Lightning that bricked due to a Ford OTA. This was August 19th. It was taken to the dealership for repair. I was called on August 26th that the repair had been completed (It wasn't) and...

Went to pick up Lightning this morning. They did what i asked. WAL is gone and the lock and unlock procedure is back to my version of normal. However, I have learned to check the settings on the screen before leaving the dealer because in the past stuff is either turned off or not working. So...

I hope that the dealer figured it out. So after the Frunk OTA bricked my Lightning. And the 1st fix resulted in WAL on and the only way to get into my Lightning was with the fob, I told the dealer, Ford Customer Relationship Center, and some Ford Corporate suit that they must return my Lightning...

Don't have the truck yet. Picking it up in the AM. WAL not working as intended and not being able to open the doors is what the dealer and the Ford Hotline have spent the last few weeks trying to fix. I gave up on PAAK months ago. The only thing I use it for is preconditioning. And that only...

To be clear, the dealership tech got it running. The problem was that when I picked it up the 1st time, WAL was turned on, and there was no toggle at the Locks section to turn it off. This may sound like not a big deal except for the fact that yes, WAL locks it. But it will not unlock when you...

Congratulations to the Ford Motor Company on the completion of their World Headquarters. So Ford, could you please fix my Lightning that has been at the dealership since August 19th and they still haven't figured out how to unlock the doors.

Yes, when my Lightning bricked it was due to the failed frunk OTA. The attached immediately appeared on the screen. I have been getting the run around ever since I called. Ford just keeps calling the dealership servicedepartment. But my service writer is excellent. We talk every few days. And...

This Frunk OTA bricked my Lightning. It has been at the dealership since August 19th. Getting ready to initiate a buy back. My suggestion, if you are happy with the way your Lightning is configured, turn off automatic updates.

Based on how you obtained these batteries, since the batteries are probably serialized to the vehicle they came, you may want to check with your local police department to determine if you are in possession of stolen goods. Which may be a crime where you live.

Got this OTA on August 19th. Bricked my Lightning. Has been at the dealership service department ever since. Love the Lightning, hate the software, and Ford Customer Service is the worst.