Recent content by NotPatel

I should get an update today by EOD. On Friday, he called me EOD to say it was the battery module + my passive entry in one of the doors was causing a PaaK code to pop up. Both ordered under warranty and I would hear by by Tues. I'll update in this thread.

Awesome idea - just annoying that I would have to do that when I can call a ford dealer and service can just tell me my 12V battery %. If they can see it, I should be able to see it easy

Honestly, I need to do some research and figure that out. So far, I only know what they have told me. My battery is generally never under a 40% charge. I guess I never checked my 12 V battery until yesterday morning when I left the house and it was at 70%.

I have no idea. They said they would email me paper work, have not had it sent. They are supposed to call me back EOD about the damage to my bed side. No call back. I called them 3 times and left a message with their service manager. @Ford Motor Company, not sure if you can help as I...

I would love a resolution like that. So far, Hawk in St Charles has been great and they gave me a loaner. I hope they can make this reliable transportation.

Picked up my truck yesterday. Hopkins Ford damaged my passenger bedside. So that will be fun to deal with. Outside of that, this morning, I am stranded in the middle of the road with the same exact issues as last time. No power waiting for roadside assistance. A tow was about 90 minutes away. I...

Brian - did they give you a part number for it? I am on the phone with Ford and they want the part number to see if there is warranty coverage for it or not. I can take the truck back, it is just frustrating that I have deal with my phone as a key not working where that was not an issue in the...

All, Brian @Ford Motor Company messaged me. Hopefully he is able to help. Still no call from the dealer. I called them - turns out my advisor doesn't work on Thursday and another advisor said this was not his area and offered to let me pick up the Lightning and bring it back when my advisor is...

Filled a case already with the NHTSA. Regarding Ford, was promised a call yesterday, no call. Was promised by 10am today, no call. Just a bad dealer. Inverter is covered under my Powertrain warranty. So should not have a deductible and should not have issues with a loaner. Dealer is giving...

I have confirmed it is all covered under warranty. The dealer kept telling me they were not sure, so I just reached out to Ford and confirmed the inverter was part of my Powertrain warranty, and anything (battery too) is covered w/o deductible. They owe me a rental and despite calling them 3x...

thanks - that is good to know. they explained the warranty as a per issue warranty, not visit. Appreciate the clarification

Update: Hopkins Ford called me. They said they went out to the truck today and the 12v was totally dead. Turns out the inverter is bad so they ordered a new one. I asked about the 12V labor being covered now and he said he would see - which is insane to me. Happy to pay for the battery (though...

Mine is a 23. I bought it in Oct used. I am at 40002 miles. I understand I have to pay for the 12V. The $600, though, is borderline offensive. The $1000 is absolutely untenable. They are adding all kinds of fees.

Thanks - hope Brian/Ford can help. I just had a text sent with my estimate. Although $595 is what I was quoted on the phone, the text invoice is $989. I am waiting for a call from the dealer (which likely won’t come - I have had to follow up with them). In additional, no loaners at all despite...

Update: Hopkins Ford called me. They said they went out to the truck today and the 12v was totally dead. Turns out the inverter is bad so they ordered a new one. I asked about the 12V labor being covered now and he said he would see - which is insane to me. Happy to pay for the battery (though...