Recent content by phxdonald

We took delivery of our 23 Platinum on May 27 and received our photo about a week prior

I got mine to stop overheating by fully unwrapping the cord from the base station. However, I think it would be good for Ford to vent the system somehow and put a fan in ti. With it being a closed system, like it is, there is no where for the heat to escape.

Does anyone know how to completely power down the FCSP if you have the Intelligent Power Backup? I can shut off the breaker at the main panel, but the battery then powers the FSCP. Is there a way to bypass that?

One thing I noticed, when the electricians installed it, they "dialed down" the max current setting switch from 7 to 6. Setting it to 6, would be 64amps; which may explain why that is all you were getting. I wonder, if the setting on the FCSP is set to max at 64 amps, but your FordPass is set...

That is a very good point, that I have not thought of. The charge cord is super long, so I have not been uncoiling it the whole way. I will try that to soo if it makes any difference. Good call out.

I have the latest firmware 2.112.77:2.135:1.18:0.39:0.48. I also have mine dialed down to 60 amps, by the installer, as they think having it at 80 may have been what killed my first one. I charge between 11:00pm and 5:00am, as my power company has super cheap rates for EVs during that time. I...

After having to RMA my first FCSP due to it faulting as soon as it would be plugged in to charge, my new one shows an error in my FordPass that it is overheating while charging during the night. Is anyone else see this? I am in AZ where it reached 120 yesterday. I charge in a closed garage. Is...

AGree. I even heard from our local Ford dealer that they have "had problems".

My software version is 2.112.64:0. We have tried your suggestion, but the device is fried. You can actually smell burnt electronics on it. Factory reset button doesn't respond. Cannot connect to charger with app. Installing electrician has confirmed that this is the 5th unit that they have...

Had our Charge Station Pro with Home Integration System installed a few weeks ago, before we took delivery of our truck. Took delivery on 5/27 and when we went to charge her up, the charger immediately went to a FAULT. Tried to get ahold of Sunrun, but they have been unresponsive, so I...