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  1. Class Action Lawsuit - Home Integration System

    i don't know. i know my sunrun tech wanted me to check the voltage in the inverter but I never got around to it due to holiday plans. Now i feel like it's not just me, and this is something else. I always knew that anyway because I've had the system working 2-3 separate times. This must be...

  2. Class Action Lawsuit - Home Integration System

    So they're still selling them even though they know they don't work... Interesting. I second everything you said here. I'm wondering if everyone's system is in the same failure state or not. If it is then maybe it can be fixed by OTA. If we all have random issues it is hopeless and we need...

  3. Class Action Lawsuit - Home Integration System

    Send me a message. I did a self install and can help you figure out the issue.

  4. Class Action Lawsuit - Home Integration System

    ...377 VDC to the inverter, but it stops there, with no conversion to to 240 VAC, and shuts off shortly after. I have made multiple calls to SunRun (totally useless) Delta, (the most helpful), but of limited help and to Ford which told me on 12/31/24 that it is a known problem and they are...

  5. Intelligent backup power issues/unreliable

    So glad that your system is now working to provide power. I would say out of all the things listed, #2 was the most likely reason for success. It was also probably that your truck had the latest updates which are also key to the system working. Mine never worked prior to 6.14 and has always...

  6. Intelligent backup power issues/unreliable

    ...after a power outage at home on Christmas Day 2024. My Lightning is a 6/2023 Platinum. 1. I used M Professional to update the software on my Sunrun inverter to the latest available. (My system was one version behind.) 2. Parked my truck about 10 feet away from the Charge Station Pro...

  7. 2024 2.4 kW Real World Use?

    ...power your home, a welder, a large industrial heater. Its a popular alternative to the poorly received home power backup solution from ford/sunrun. I would be asking yourself: Do you need more than 2.4kw at a time to be happy with powering misc things off the truck? Do you want the 240v outlet?

  8. Ford Home Charger Install by QMERIT

    This is not true. Qmerit is a large network of independent electrical sub-contractors. They don't do the work themselves, they use their network of local electricians. If there is a delay in the process, it is because the local installers in your area are booked up - some areas have installs...

  9. Ford Home Charger Install by QMERIT

    Qmerit is a network of licensed contractors, the same ones that have been operating in your areas for many years. Contractors can apply to join the Qmerit network and, if accepted, undergo training so they can install equipment to Qmerit standards, which are often higher than what a regular...

  10. Ford Home Charger Install by QMERIT

    They do not work with or for SunRun. When I received my FCSP from SunRun I could have chosen any installer to handle the install. There was no connection to Qmerit. You also need to keep in mind that Qmerit subs out the work to a local electrician who has been vetted by Qmerit. So if there are...

  11. Ford Home Charger Install by QMERIT

    I contacted SunRun to have them install a new charger. They said they are using Qmerit to do that for them now. Maybe they are separate but they are working with/for SunRun.

  12. Ford Home Charger Install by QMERIT

    This is completely fabricated nonsense. Qmerit is a large electrical contractor and has absolutely nothing to do with Sunrun. Sunrun is it's own company and likewise has nothing to do with Qmerit. For the current problems people are having, remember who Qmerit works for in this. It is not you...

  13. Ford Home Charger Install by QMERIT

    You got the FCSP installed with home backup capability for $900??

  14. Ford Home Charger Install by QMERIT

    Qmerit is the new name for SunRun - the original installer recommended by Ford for the charging system installation. They changed their name because their reputation is SO bad. That’s all you need to know about them.

  15. Ford Home Charger Install by QMERIT

    ...very similar to @150Flash, paid $900 to have it installed ~5ft and opposite side of the wall from breaker box. They had to come out twice, as SunRun was unable to ship my FCSP on time. So they did most of the work, then came back out when it arrived to finish. Was very happy with the...

  16. Class Action Lawsuit - Home Integration System

    Sunrun cannot fix Ford's defunct software. Sunrun cannot fix Siemen's defunct FCSP. None of the problems are actually Sunrun's problem. But they're also not allowed to badmouth Ford or Siemens because Ford contracts them, so you just get a circular runaround, or completely ignored. The...

  17. Class Action Lawsuit - Home Integration System

    Please keep us posted.

  18. Class Action Lawsuit - Home Integration System

    ...others have been successful as I suspect we will be as well. I still am trying to get it to work. Took it to a dealer 2 more times, called sunrun pretending to be a field tech (that went nowhere), tried to get sunrun install training team to call or get ahold of me (also useless), called...

  19. Class Action Lawsuit - Home Integration System

    That is putting it politely!

  20. Class Action Lawsuit - Home Integration System

    Although mine has worked - it is not consistent with a major corporation (Ford Motor Company) to allow Sunrun and/or Delta to tarnish their user experience in general, I have been quite unhappy with Sunrun, the app and software, and even the crappy Hankook tires. the truck itself is awesome...




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