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OTA's depend on the state of the LVB to install. The algorithm takes into account, SoC, capcaity, voltage, temperature, BMS data quality, estimated install time and if the calculation is below spec, the update will not attempt to install. The case below is from an ICE F150 who upgraded his 12v...

I used to be able to. Now, I see this:

The OTA failed; that's why you got that message. It failed due to a software mismatch, so it is possible the dealer did update it and the OTA failed because there was nothing to update.

If the SoC being reported to the cloud is wrong, then the BMS data quality is compromised and PTS will show you that is the case. No harm in trying a BMS reset once the battery is at 100% charge.

@Jesse-Infotainment Unfortunately, with my watered-down PTS access, I can no longer see vehicle history to see what the dealer did or not. I can also no longer see the software updates tab to see what strat his BCM is on compared to what the OTA wants to send him. @Vegas The SoC and battery...

I know it was connected and talking to the cloud because your DTC history is there for 60 days (which is as long as it is kept on the cloud). If your truck was not talking to the cloud, the connected data would only show a few days of history based on whenever you did whatever they asked you to...

They can 100% see what modules have pending updates. There was nothing wrong with your car. It was talking to the cloud just fine. They just haven't sent you any updates since July. 4-5 months without an iupdate is not abnormal with the way this works. If they did send you updates between July...

Those are not released for 21-23 trucks (yet). A new Sync OTA is being reported by ICE F150 owners that brings Sync up to 25211. The OTA is called Sync 25-25.2.4.9 and the GWM one is ECG2-25.2.8.5. GWM will come first followed by the APIM. One guy in the F150 facebook group also reported a TCU...

FORScan will allow you to see what software strategy the modules in your truck is on, but it won't tell you if that's the latest version or if there is a pending update for the module or not.

His issue is different. There is back-end mismatching data. A dealer can't do anything to help. Unless they open a ticket and Ford engineers see what Jesse saw.

@Vegas Got your message. OTA hsitory for your truck is below. BCM OTA trigger was resent to you yesterday....right now it is sitting in the queue waiting for your truck to ping the server back to accept it. If you look further down your OTA history, you have had several updates sent to you...

Message me the VIN. I can check why the OTA is failing.

🖕 Ford's cybersecurity team.

That's what I did. I have an older cheap Acer laptop with an i3 processor. It came with a 256gb hard drive and 4gb of RAM. I bought 16gb of RAM for $30 to make it a total of 20, and put a seperate 2 TB SSD which I use to store pics and videos. All I have on the native 256gb drive is FDRS...

Correct, unless you get your account locked out for no apparent reason which has happened, too.

On the Mach E forum, a member there said his neighbor owns an independent shop and was going to bring his pc home to update his Mach E over the weekend. He tried to log in to FDRS yesterday and his account got banned.

I checked you ab data and it seems like HD radio is enabled in both the APIM and the ACM. I can also see you got an ACM update in June and two APIM updates (one in July and one in August). What I am not sure is if the data I am seeing online is accurate or not. If you have FORScan, check what...

Mike got his account back conditionally yesterday. It's a shit show. No other words come to mind to describe it.

Like I said in the gen14 forum: Going forward, anyone who buys a 2-day license will have to volunteer to check for people before it expires (or gets banned) once they do everything they need to do with their license. The VIN checking party is officially over.

Ok, lmk if it shows a pending update for it or not. We can side-load it if needed. In the vehicle info page, click the SCCM to bring up the list of guided routines like the PMI. Then, do a control f and type F188 into the search bar and see what the strategy the SCCM is on and we can compare...