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Thanks for confirming this!! What is this screen you shared? Some kind of dealer tool? I'll try this route with my dealer again, but last time they said it was "fleet" and only I could undo this by calling Ford. And when I called Ford they said they don't see it as a fleet vehicle on their end...

Just sent you a message with the VIN

Yes indeed. I wonder though if this is because I have the “fleet mode” screen which limits certain options.

Resuming this thread a bit. I recently bought my Lightning last month and I have not been able to activate FordPass. It’s been a journey of back and forth between the dealer and various Ford support people I’ve talked to. I’ll try the email address and the phone numbers listed in this thread to...