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What services should I be getting on my sync 4 in f150 lightning xlt 2023? I’ve been on and off the phone with ford connected services And they keep telling me with my premium service I should be able to use the streaming app but I do not see it.

So I have a ford f150 lightening 2023 version with sync 4. I have attempted to sign into the amazon alexa app in my car so I can access my premium connected services. However, when I tap get started, it sends me to go sign in and when I do that and get the registration is successful message on...