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There was a time when my HIS system would work automatically for a while then it would stop working entirely and then start working again and then not work. As many HIS owners, we spent a huge of time on the phone with the BEV group with little to actually show for it. I will say that they...

While this HIS has been the most frustrating experience by far that I have had associated with any vehicle I have owned, I have not given up hope that someday Ford will provide a permanent and reliable fix. Full refunds would be great but it would not even begin to cover the actual costs of...

The entire HIS debacle is sad and totally unacceptable. I have often wondered if Jim Farley has had a briefing of how well the "fix" is going after over 2 years.....

I have had all the same problems with my Home Integration System that has been installed now for over 2 years. After recent lengthy discussions with a Ford technician, it was suggested that I use the following procedure: - If the truck is plugged in during a power outage, unplug it and then...

My Ford Home Integration System is also working now. I can't say that it will be reliable, (it never has been) but it does function as designed at the moment.

I also find it interesting that my FCSP charge station charge history on my FordPass app now works and has restored the history that I have not been able to see until the new Gateway module was installed.

Update on my Lightning FordPass and charging issue. On March 7th I reported that my charging issues appeared to be resolved after a FordPass update. Unfortunately it was not. The FordPass app continued to be inaccurate and unreliable. Not being able to charge without unplugging and plugging...

No doubt that the bar is so high that clearing it would be virtually impossible. Now that I have given up on the Home Integration System, plan B will be to power the house reliably using the 240V 30amp outlet in the truck bed. Certainly not as convenient, but if it works, at least I will have...

All of my four home Level 2 chargers now charge my Lighting reliably once again. I have no idea if there is a connection, but after updating my app to the latest FordPass v5.14.0., home charging now appears to be fixed. My FordPass app continues to be completely unreliable and next to useless...

That is a very familiar number ? 866-631-3788. I assume that calling and discussing a buyback would only lead to greater frustration. I love my Lightning and I do not believe that there is a better EV truck on the market. Having said that, the HIS will not power my home reliably during a...

I have a second home where power outages are common. I purchased my 2022 Lightning (with the extended battery) after Ford started heavily marketing the Home Integration System. I would not have purchased the Lightning if Ford did not offer the Home Integration System. Having said that, I...

Good idea. I really don't like being without the Lightning. I hope that they contact the Ford BEV Group and explain what I am telling them. I think that the service techs will require some help in figuring this out.

It is back at the dealership now for the second time and they will be taking another look. I am hopeful that they will find the cause.

When I took it to the dealer the first time, the dealer reported that no codes had been thrown. I was hoping for a smoking gun but no such luck.

I have tried pretty much everything and the truck continues to not charge reliably at either of my homes. The same thing happens on all 4 chargers that I own (two at each home). The charging is inconsistent. Sometimes it will charge for a couple of hours and I think it is finally working and...

I picked up my Lightning and the Ford dealer found no issues. It didn't throw any codes and it charged without any problems for them. The tech wrote that he suspects that it is likely a faulty charger or cable. Given that I had charging problems with four different chargers in two different...

I called my Ford dealership and they were able to take my Lightning in right away. I dropped it off this afternoon. I am hopeful that the fix is quick and easy but that is likely too much to hope for.

I will also try cleaning the pins as you have suggested.

I currently have two separate locations set (one is a Ford Pro charger with a 100 amp circuit) and the other is a Charge Point Level 2 charger (50 amp circuit). I will delete and set up the locations again and see what happens. The app for the Charge Point charger lets me know that charging...

I am in California with temps in the low 60s. I forgot to mention that my FordPass app shows that it is charging when the charger has shut down and the light ring at the charge port is not lit. Even now when the charger is unplugged, the app shows that it is charging and has an estimated...