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Dealer confirmed today that price protection (for Oct. 2022 $5k increase on Pro) check will go out tomorrow. Awkward and inconvenient process, but it can work eventually.

My dealer reassured me a couple weeks ago that $5k check should issue sometime in March. I'll report back when finalized.

Totally agree with the principles you describe. In an effort to help clip the debate I'll add that local (state) law controls: E.g., here in California the dealerships pay sales tax on the maximum stated price before discounts/rebates.

Good news here. Ford Store Morgan Hill confirms they can see the $5k price protection from the October price increase (my order placed in August). Should appear on Ford's February statement to the dealer with refund to me in March. So, the awkward process can work, just takes some time.

Update: SVF provided a loaner and took care of all issues on my third visit. Not sure why I was getting the run-around earlier; but glad they finally came through.

Third Times a Charm. Had truck towed in on Sunday for GSM issue, part arrived Thursday, repair done by early afternoon Friday. AND someone finally convinced the service tech to pull the door panel! Putting Humpty-Dumpty back together again appears to resolve the rattling passenger door/window...

Apparently it's the gear shift module (GSM). Part is available and should be at dealership by early next week. Got a loaner (much appreciated). The GSM issue appears much less-frequently (so far) on the Lightning forum than it has on the MME forums. Hopefully, that's good news generally; and...

You are correct on two counts: (1) Responses from Ford here are from the Social Media Team. Basically sent back form response asking me for same information I submitted in DM. Not very helpful. (2) When calling CS for BEV service situations, you need to request a BEV Service Specialist. I've...

We delayed the tow to this morning, but driver did not call ahead to assess the situation and showed up with a regular tow truck. My truck will not go into neutral. Even the Emergency Tow setting is greyed-out on the screen. Shifter is completely dead, won't even fold down (Give me a row of...

Well, I know there has been some previous discussion about whether the big mechanical/folding shifter is cool or clunky; and today I can report that it is definitely clunky. My truck is now showing a "Shifter System Fault" error and the truck cannot be placed in gear . . . and so cannot be...

Anecdote from a Cat 2 person: My purchase was only ~34 days ago. So, really too early to expect the dealer refund check. But Monday I found a mailing from dealer and I got all excited about them possibly following through early on the refund. Instead, it was a $4 DMV fees refund. Besides the...

Yep. Passive-aggressive, sloppy, lazy, inefficient, dishonest. That's been my experience so far. Salinas Valley had my truck for two days for a job they described as 1/2 day tops. They never started on the repair. But they definitely wanted to keep the truck, going so far as to say, "Well, we...

I made a lot of the same arguments to my dealer when they 1. denied that the price protection program existed, and then 2. explained that their policy was to pass the refund to the purchaser upon receipt from Ford. Per recent posts on the "After the Fact" thread, a few purchasers are getting...

Appreciate the feedback and support. At one point I wondered if it might be a loose wiring harness, but it really sounds like the window rattling around in the frame, as if the glass itself just isn't secure. That's kind of the icing on the joke about the Techs wanting to "Identify exactly where...

Issue: Rattling Front Passenger Window Thurs. 1/19 Drop-off truck at 9:30am. Rep says should be quick, but up to 1/2 day if door panel is removed. 1:53pm Receive text from Rep, "Technicians cannot replicate rattle while driving. Could you come down and drive with us?"...

I'm on this list as well. Best of luck, everyone!

6" Aires Ridgesteps. Installed them myself. Not cheap (bought from the HD), but love 'em. Even my 80yo Mom has no problem getting in/out of the truck.

Just wanted to report that I got it, and say THANKS again to all on the forum for sharing stories and info. Happy New Year to y'all!

That's my dealers proposal as well, an IOU. Others have reported the same, for the lightning as well as Bronco and MachE. It seems to be a matter of which dealers are willing to get a corrected invoice from Ford and others who just want to wait for the check back before they settle accounts with...

Any idea as to which call/contact made the difference? My delivery is still pending. Thanks.