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Hello Lisa, Could you give me any more information on your issue? Does FordPass give you any details on what is causing the behavior? Also, have your remote starts ever worked in the past? Also, if you don't mind please share your VIN # with me in this thread or in a DM. Thanks, Matt

Hi Sean, Could you share your VIN # with me here or in a DM? Thanks, Matt

This is great news. Good to know you have resolved your issue!

Hello Andre, Thank you for clarifying. I sent you a DM explaining a bit more about the situation. I can tell you that the team is actively looking into this and I'll try to give updates if/when I can. Ford is off for MLK day on Monday but I hope to make progress on this next week. For anyone...

Hey Mark, Can I have your VIN#? Also, are you seeing the same behavior as Andre where he receives the message: "You Must drive your vehicle after two remote starts."? @Andre, do you remember if this scenario happened to you after your remote starts stopped working? Did you let the vehicle run...

Hi Andre, Sorry, I had to discuss interacting with customers online with my manager which is why I deleted my last post. I am a software engineer working at Ford and I am interested in your issue. If you can, do you mind sending me your VIN# so that I can look into this more closely? EDIT: I...