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It beats pulling the battery and losing all of your presets on the radio

you don’t lose presets if you pull fuse 32 from passenger side kick panel You do lose presets if you disconnect battery

Fuse 32 in the passenger side kick panel will reset the modem gateway. You will also lose your presets on the radio

App worked for almost two days and has stopped updating range and battery percentage again. Reset fuse 32 on your body control will get it to work instead of pulling the battery. You will not lose all your radio presets. The body control module fuse box is on the right side kick of the passenger...

We will see what the Feb update brings in store. Wish Ford would setup mobile service like Tesla. I am sure that 80% of issues can be taken care of at the comfort of your home or business.

I just disconnected the negative wire on the 12V Battery and can confirm that it does fix the issue. For how long time will tell. One note that I did notice is the radio station memory is gone.

Just spoke to Ford and they have confirmed that it was the latest update that messed stuff up. They dont have a fix for now and tell you just to wait for the next update scheduled sometime in February.