Search results

2wks in, Dealer & tech support have tried everything but can’t “activate” ALL the “connected services” it’s a mannequin and like many I’ve read, “Hands free driving” expired 10-9-22 but my Ford pass shows expiration in 2025 but “activation pending” Extremely frustrating being bounced from OTA...

For those interested, here's the details. I purchased the dealer mannequin. Support tells me & the dealer that since the dealer had it first (22 Ford Lariat Ex Battery) all of the connected services are "expire," even though the vehical was "activated" and they have all the documentation. The...

I just sat in the dealer GM office with him on the phone with support for connected services. He asked to speak to a supervisor. The response, “they don’t have phones,” same with IT.

As i stated, its the back end support. I love the truck. Tesla’s seem generic to me but they have done a great job with the infrastructure and connectivity

First, I’ve never owned a Truck or a Ford. I love this truck. Having said that, you can build the best product in the world but if the back end support isn’t there, it’s a nightmare. Trying to resolve connectivity issues results in talking to a plethora of of teams, like, “Connectivity...