Sounds like additional. An extension. Expires 2028 June, and some mileage above what I was at. Not 36k, maybe less? I requested formal email of the contract as the lady on the phone had a thick accent and I could not understand what she was saying.
Classic Ford - just called to confirm ESP activation and it’s “just” a 3/36 extension.
Still good. Just funny they have such a hard time with the details.
Don't I know it. I was just going to be happy if they covered the repair and gave me a bit of an extension. I was not at all expecting this. Quite pleased.
The Ford Rep (Jason) just told me he managed to get me an ESP for free (10/150k).
So in all, originally I was quoted ~$3k to repair the lightbar + the bed cam. Ford came in offering ~$2250 in "financial assistance" after many hours on the phone. And now that repairs are done, they are providing...
Adding some more context and I’ll also update the OP as I go on.
After speaking to the battery/ev dept at ford, and after the service dept sent the repair info to ford, ford offered to cover 70% of the repairs.
They also offered to TRY to provide an extended warranty AFTER the repair is...
Thanks for the detail Rick.
What am I incorrect about? My assumptions? What I’ve said is just repeat of what the dealer and ford told me.
And I never checked the warranty because I never had to - I assumed it was good until 3/36 AFTER PURCHASE. Why would I think otherwise? At sale it was new...
Yes so I wouldn’t attribute maliciousness to the dealers actions. I was assuming, and based on what they told me, that they didn’t receive any instructions or details about what happens to that vehicles warranty period or how to handle “mannequins” in their systems.
It was sold to me as a new...
I see. According to the dealer, Ford made them do it. And they did not mention, and claim ignorance of the fact that they could have offered a longer warranty.
I’m SOL, unless Ford through their infinite kindness decides to offer to
1. pay for the services entirely (parts and labor) and
2...
FCCH (1-800-392-3673) told me that they cannot actually do anything themselves and it would be up to the dealer to "do something" (what that is seems unclear). The dealer told me they can't do anything, and that Ford "told them to put it in Mannequin mode" and that the mode is what registers...
How did you get Ford to offer this compensation? I am in the midst of this now. Ford Customer Care told me to call the selling dealership. Selling dealership says they were told by Ford to put the truck into "mannequin mode" which triggered the service start date/warranty start. The selling...
I am expecting a call back from the dealership I purchased from to discuss further. I will look at my purchase agreement/docs right now to see if there was any note.
Did you ever resolve this? I'm finding myself in a similar situation (https://www.f150lightningforum.com/forum/threads/purchased-demo-now-being-told-out-of-warranty-in-march-but-ive-only-had-the-truck-2-years.29457/#post-547194)
Basically, car was apparently in "service" as a mannequin as of...
The service center that has the truck right now told me the warranty expired in March. So I assume that they are reading March 2022 as the warranty start date.
I purchased the truck (was told it was their mannequin) in April 2023 with ~300 miles. The rear lightbar failed and the bed camera failed on me, and I'm being quoted $3k to fix both. I'm told that I'm out of warranty as of March.
Am I SOL? I was not told on purchase that the warranty started...
About two years ago, there was a recall for the light bar due to microscopic fractures which could allow moisture inside. I had the light bar replaced by Ford.
But then a year later, someone rear-ended the truck and the light bar was replaced again. And now I’m noticing moisture after car...
FWIW after I installed the update and set the widget and control center shortcuts up, the app used a ton of battery in the background. I removed the widgets/shortcuts and it stopped using the battery.
curious for others' experiences
which direction are you heading? And if you’re in an extended range and not towing and are full and don’t have a headwind I think you’ll make it in one go. You could always use Apple Maps once charged to see if you can make it.
I’ll come back and put in my ABRP settings later
I charged full in Liberty MO and made it to Des Moines without stopping. I’d highly recommend that stop if you have the adapter, the Hy-Vee has good food options.