I just ran into this issue with my neighbors vehicle. I turned on pro power, plugged in my charger, set it to boost, and in a couple minutes it started. Later I got an alert that pro power had shut off, but I think that was when the ice vehicle was trying to start and pulling a heavy load.
I got the download while away on a trip and noticed ford pass wouldn’t connect. I tried pulling #32 fuse, reloading the app, and disconnecting the neg terminal with no luck. I left it set for a couple hours and it went into deep sleep mode. When I returned I had to start it manually. It’s...