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As I understand the HIS, it can’t act as a Powerwall substitute like you’re describing. The battery on the Lightning will only be used for power in the event the grid power goes offline. It works more like a backup generator. My plan is to use the 240v/30a connection in the bed to power the...

Yes. If you don’t see Telematics listed, then it’s not activated (or at least that’s my experience). If that’s the case, then the issue I had isn’t your problem.

If your truck shows telematics on and locked, and you bought it with some number of miles on it but still new, this is your problem. Luckily it’s an easy fix!

Did you happen to buy your Lightning as a dealer demo? Is the Vehicle Telematics enabled and locked on the Connectivity settings screen? I had similar issues to what you’re experiencing and the problem was that my truck was still enrolled in Ford’s fleet telematics. You also wouldn’t be able to...

Just following up, the correct email address is [email protected], so just a typo in the above post. I got this from the Ford Pro customer service agents.

Can you confirm the email address is correct in your post? I have the same issue but got an undeliverable for wrong email address when trying to contact Ford. Did you get a reply from Ford after they removed the fleet status on your truck? Thanks!