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My '22 Platinum was super outdated as it was stuck in fleet mode when I got it. I did all of the updates using FDRS/Mongoose and I have the percentage now. I did the FDRS work 2 weeks ago. Odd that it doesn't show up for some even using that software.

I thought I would keep this thread alive. I bought the Mongoose cable and spent most of the day yesterday installing updates myself using FDRS. I am happy to say the truck is now fully current and all missing features on the truck and in the app have appeared. It wasn't cheap and it was a long...

I called them twice but it's been about 2 weeks. They seemed to use the standard flow chart that has the quickest way to get me off the phone. Aka didn't help. I'll probably try again soon. Might get somebody more helpful this time around.

It's just frustrating that the PRO model work truck has many more features than the top of the line Platinum. I probably never would have noticed if I didn't have both trucks.

Yes it's working. I can remote start the truck, lock and unlock using the app. I just don't have any charge indication on the home tab and no charging drop down on the vehicle tab. Several features are missing on the features & settings tab. Charge logs etc

I did the battery yesterday. Didn't help. Fully charged the battery and then did the 12V BMS reset after reconnecting. I haven't done a master reset of everything since I first got the truck. I might try that next. Also already tried removing the truck from Ford Pass and re added it

I bought the truck from a Private party. It was in Fleet mode when i first bought it. It wouldn't let me turn of "Telematics" (Had a lock symbol next to it). I emailed [email protected] as mentioned in another thread and they were able to remove it about a day later. I also called the Ford Pass...

Thanks for all of the replies everyone. I went on this website and entered my vin... https://www.ford.com/support/sync-maps-updates/ It's showing the following... Is this a fairly new version? It dosen't seem like it's that old. I think there's something else going on with my app and the...

Has anyone else's truck ever had missing info in the Vehicle tab on the App? I recently purchased a used 2022 Platinum about a month ago. It's never received an update. I have a 2023 Pro as well and it shows much more in the App and has already received a few software updates as well. The...