For any future person struggling with this: I ended up changing the internal dial on the physical FCSP from 5 to 6 and now the FCSP charges at full.
Go figure.
Thanks for sharing your experience.
Ford sent me the following email. The vast majority of these things don’t apply to me but a few do, like having the cord wrapped around the charging station. I’ll post the email here for future readers to use and help troubleshoot.
I haven’t had the time to turn the dial from 5-7, yet. Ill probably do that over the weekend and let you know what happens. Here is a screenshot of my software version.
And thank you for taking the time to help troubleshoot this!
I appreciate the thoughts. When you say "restore the 80 amp setting" are you refering to the setting in the app or the physical dial on the FCSP? The dial has always been at 5 (48 amps) but the max charge current setting in the app was 80 when I finally got the app connected to the FCSP today...
No. It has a 100 amp breaker with the proper wiring to handle the amperage.
I will say that I bit the bullet and called Ford (number on the FCSP manual) and was pleasantly surprised. He was quite helpful. I was able to finally connect the FCSP to my Wi-Fi and show them that there’s a problem...
My FCSP has an amber solid light on the right and flashing blue in the middle when charging. The manual notes that this means "charging at a reduced rate". Some points:
-It has worked wonderfully for about a year
-I have the internal dial set at 5 (48 amps) 11i-sh kw
-the reduced rate is 6 kw...
Forgive me if this has already been posted. I did try and look for a previous post and I found several relating to the guess-o-meter but I couldn't find any answering this specific quesiton.
I reset my driving history and charged the battery to 100 percent. The guess-o-meter showed 313 miles...