Search results

Definitely, was my first time ever having service done at a dealership, and I'm finding out they vary in quality and customer service just as much as any other unaffiliated mechanic shop.

Finally got this done, along with some other recalls, and I learned a lesson. Call the day before your appointment and make sure they have the parts! Wasted my time on the first trip to the dealership after picking it up at 5 PM to find out they did absolutely 0 work on the 3 recalls I had on...

I forgot to mention that I self-installed the charger. I think the experience for someone that contracts Sunrun for an install is likely very different than those that simply receive the charger from them. When you are contracting their services, you are a direct customer and would likely be...

I do know that Sunrun doesn't even begin the shipping process until they receive word from your local dealership that you have taken ownership. I took ownership at the dealership on Sept 27th, and it took almost a month (end of Nov) to get my charger. No communication from Sunrun other than a...