Make sure you don't have an anti-virus or Firewall app that is blocking access. I've been having the same problem and there was an app called Lockdown that was causing issues with the fordpass app. I turned the firewall app off and now I can see all my charge settings and charge logs.
PROBLEM WITH FORDPASS APP CHARGE SETTINGS SOLVED. So happy TaxmanHog suggested that I had some sort of restrictive anti-Virus app on my iPhone. I had an app called Lockdown on the iPhone and it was blocking access to the charge setting but not to range and lock & unlock. Very weird problem that...
You were right. I did't think about that because the app was able to see the range but not the charging preferences. I have an app called Lockdown and didn't realize it was blocking access. Thank you so much for the idea. That would have driven me crazy because I would have never figured that out.
I disconnected the negative battery terminal and waited about 10 minutes. Closed the Fordpass app. Reconnected the battery and then opened the app. I can see the range, Lock & Unlock,. When I click on the Preferred Times button under charging I get "Sorry, Fordpass isn't responding. Please try...
Do you think if I disconnect the battery and "cycled" the truck it would "talk" to the app. I'm nervous about disconnecting the battery because these trucks can be very finicky and I don' t want to cause some other issue.
I received the latest Ford Power-Up 6.1.0 yesterday and I was hoping it would fix the issue of Fordpass App not being able to access charging schedule, saved locations, charge logs, charging details, Departure times but nothing changed.
What else can I try to get the truck to "sync" with the...
I've had the XLT about a month and have never been able to access these features with the app.
Whenever I click the Preferred Times button under charging I get "Sorry, Fordpass isn't responding. Please try again later."
I get the same message if I click departure time.
The Fordpass app...