Thanks for looking it up. I can't do anything with the truck right now since it's 4 hours away at the selling dealership. FWIW, I did try disconnecting the negative battery cable and it didn't solve the issue. I appreciate the help.
You must have missed the part where I did go to a local Ford dealer and they were only willing to do a basic reset of systems and not a full diagnostic check.
The remote start and ability to monitor charging is worthwhile to me. I have an account. You can not order the adapter without adding vehicle to FordPass. I tried.
Straight from the Ford website: "Your vehicle needs an active FordPass Connect embedded modem"
I guess the right word is they weren't "willing" to do anymore. It seems all they did was reset the modem and call it a day. Seeing as how the selling dealership was eventually able to diagnose the bad TCU just by hooking it up to their computer, it sure doesn't seem like the local dealership...
I'm looking for some advice. I've owned probably 10 Ford vehicles and this has easily been the worst experience.
I bought from a dealership 4 hours away because they had a new 2023 still on their lot with the trim and package I wanted (XLT with 312A). I traded in my 2023 Tesla Modal Y so I'm...
As described above, I'm having same issue as OP. Between me and the salesman, we have spent hours on the phone with a "BEV specialist." I was even given a Case # since the issue was supposedly escalated to engineering.
Local dealership said they couldn't figure it out. Now I'm having to travel...
I'm having the same issue with my new 2023 Lightning XLT. I have not been able to connect to FordPass since I bought it a month ago. The connection times out and I get a prompt that I didn't authorize the code that is suppose to pop up on my screen. I never get the code.
My challenge is I...
Hi all. First post here as I just took delivery of a new 2023 Lightning XLT last week. I'm coming from a Tesla Modal Y so I'm somewhat familiar with EV vehicles. Other than not being able to connect to FordPass (which is hopefully being addressed at a dealership this week), I'm mostly happy with...