The HIK is junk. We've been trying to get ours working for *months* no one at Sunrun or Ford can/will help. They've eliminated the setup for "Intelligent Home
Backup" from the App, with no ETA for the Fix. Get the onboard inverter and a transfer switch.
The Home Integration Kit Setup has been removed from FordPass... "The Engineers are working on it"; No ETA for the Fix.
EAA, the company that sells the hardware is going under, or has done...
" Thank you for reaching out to us. We are continuing to monitor this inbox, but due to the ongoing...