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Thanks to tearitupsports today, with his step by step instructions on how to reboot the inverter, my system began to work after the reboot. I updated to version 34 on the inverter. System did not work after the update. After a reboot of inverter, system worked again.

I am beginning to suspect the inverter. I tested the system twice today with the same results. The truck will activate and send DC to the inverter. The inverter will hum as though it is working but the power never comes on in the house. After a minute or two, the inverter will then shut off...

On my first system test since installing the latest software version 1.1.34 on my systems inverter, I had negative results. On my second attempt of unplugging and reinserting charge cord into charge port the led light circle did turn green and start to pulse. On the intelligent backup screen on...

I got my H.I.S. system to work today with the truck running but after reading your post, having the truck running was not necessary. I'm glad you have shared the information from your tests to get your system to operate. So according to your post if the first attempt doesn't work after inserting...

My latest work around to get my Home Integration system to operate. My system hasn't worked automatically in months when grid power has been interrupted to the house. After reading other posts on this subject, I have discovered that in some cases multiple attempts might be required using the...

Get a faucet cover from home depot. They are under $4. You need to trim to fit around the charger cord. I tried the cover available from ford parts / accessories and it was worthless. My $4 faucet cover works well.

Thanks for passing on the start button method.

Hi sheppy, There are many of us in the same boat with an expensive system and our faith in Ford to support a system that works as advertised. In a consolation to your frustration try the unplug/plug in trick. Hopefully your system will come back to life using this method. This might get you...

Thank you Jim for sharing this information

Hi wattsgas, I will convey to you the procedures I use for the disconnect/reconnect. Hopefully it will work on your truck. Press the release button in the center of the light circle at the charge port location. I then disconnect the charge cable. The light circle then will illuminate white...

Thank you Jim. This is great information you have provided. I have done so many different things in an attempt to get my backup system to work. The charge port disconnect and reconnect was the only thing I could do to actually get the system to work unless I tested after recently parking the...

Thanks

Agreed, owners of the HIS systems have spent good money on a system that is advertised by Ford to power your home. Seems us HIS owners are being "left in the dark" with absolutely no support besides a promise, "a fix is coming" Do you think if you bought a TV that would not change channels and...

I have tried that already with my 2022 Lightning. In the past thinking the battery was the issue a running car was parked in front of my Lightning. Jumper cables were strung between the running car and the lightning increasing the battery voltage in the lightning. If I remember correctly my...

Thanks v2h8484, your point is well taken although I have a different problem as the one you describe. My truck will not power the house if it sits for a long period of time. If I drive the truck and then plug it in then test the system, it works. I am no software expert but this is what I...

Yes, it worked fine for 18 months until the updates were applied to the 2022 truck. The 2024 truck must have the same firmware as after the update on the 2022 truck. After the updates the system remains unusable if the truck is parked overnight or longer. The system still works as it should if I...

Thank you Runaway Tractor. I have to agree with you 100%. Right now Ford/Sunrun is offering a system with absolutely no support to the customer that had purchased one of these. If you call for support, your ticket is closed directly after your phone call even though your problem is not resolved...

I did try a version of wake up last week. I used the Ford Pass app and hit the unlock feature. I then tried the system. The system still did not work.

Thank tearitupsports for offering the tips on updates and parking location. I have contacted my Ford service department and asked them to check my truck whether it is in need of any known updates. According to them, all updates are current. My latest update shown on the center display on the...

I would like to state to other forum members how my Home Integration system acts. Firstly, I wanted to state that I was using my 2022 Lightning and the Home Integration system to power my home in the event of a power failure. The system was installed in February. 2023. The system worked well...