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Update: I received the charger today. Install is scheduled for Monday afternoon.

An update. I talked to someone in the BEV department. She reached out to the Ford Power Promise department. After a few days, it was determined that the dealer did not submit (or made an error on) the “complementary home charger customer acknowledgement form.” I signed a new form today and the...

Mine stopped updating the truck info after the last Apple update. I’m hoping to see an update from Apple and/or Ford will fix it.

Depending on when you leased the truck, it is either a $1,000 or $2,000 rebate in leu of a charger. I made sure to get the charger instead of the cash as it was only $1,000 rebate for me in December. The install for my area is in the $800 - $1,200 range.

Since that is not part of the Ford Power Promise, it would require me to pay for the electrician instead of Ford.

I’ve been checking my junk email daily for 8 weeks. The dealer says everything is submitted and seems to be hands off at this point. That thread is 100% correct - Ford is giving incentives and is either 1) not teaching the dealers how to submit it properly, or 2) the dealers just don’t care...

Maybe @Ford Motor Company could tell me how to check to confirm everything is submitted correctly and/or update my expectations with respect to the timeframe to get the FCSP.

who is supposed to order the FCSP - the dealer? Is it a separate process than submitting for the installation from QMerit? I’ve had the truck for 8 weeks without a reliable way to charge it. Had I known the cluster that getting the charger would be…

I leased a 2024 Lightning on 12/14 and selected to have the Ford Power Promise to get the free FCSP installed at my house. The dealer did not have a FCSP and said Ford would ship it to me. According to the dealer, they have submitted everything to Ford (late December or early January). I have...