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Spoke with the service manager and he confirmed that they have not started any repair, instead waiting on module from Ford. He seemed to be concerned for my issue and told me the person I had talked to before was no longer with his team. Makes me feel a little better about the dealership. He...

Spoke with the dealer today and faxed him over the rental bill(Service manager) he said he can input it for payment. We will see where that goes....

Thanks--Yeah what a bummer Wish I could have been so lucky- Will keep you all posted on mine-

The BEV team said that as long as it was a ford product, they would cover the costs, but did not say anything about a cap on the rental costs. I have not heard back, however, on my request for my firstreimbursement and am looking at another months rental expensed to me on my credit card.

Anyone else having issue with rental reimbursement?? Wrench of death while on vacation. Local dealer there had no loaners and did not offer any help to get me in a car. Long story short, I rented a car when I returned home. Been at dealer almost 4 weeks and was told to expect another 2 months...

I was told by Ford Customer Care that as long as it was a Ford Product that I rented it would be covered. The representative even gave me an address for reimbursement, but I have not had a reply-The dealer did not have any loaner cars available, and pointed to a waiting list on the wall I guess...

Well well I also have my truck in the shop for battery replacement@ 7200 miles got the wrench of death while on vacation. Was able to get it to the local dealer at Brunswick, GA to drop off. No loaner car so I was given a lift to the local Enterprise for a rental. No rentals available. In the...