Search results

Checked with the team, you are good. They enacted the emergency action over the weekend and this was the normal process following up after. Though, we may want to reword the notifications based on your experience. I'll share that back.

Three guesses what issue I was referring to :crackup:

I don't know - but I know some folks to ask and attempt to find out.

I'll try and help here. I'll send you a message and grab some extra info to get your case in front of some experts to get you back in your truck.

Hi F-150 Lightning forum folks, Sharing as an FYI for those of you who know someone on the lookout for a Ford EV, we're extending Ford Power Promise all the way through January 5, 2026 in the United States. Customers that purchase a 2025 model year Mustang Mach-E or 2025 model year F-150...

Hi folks! Sharing an event that my colleagues are hosting with Team Vegas, Sunday, October 12th from 10 am – 12 pm. Register today at: https://go.ford/LVCC When: October 12th 10 am – 12 pm Where: Team Vegas 5445 Drexel Rd. Las Vegas, NV 89130 What to expect at a Las Vegas EV Event? Enjoy...

Thanks! Where I can, I always try to provide some kind of information that can help someone, and hopefully others in the process. Sometimes a dealer visit is needed / can't be avoided, but in those instances I work with folks behind the scenes to try and set everyone up for success. I'm glad...

DM me your VIN. I'll flag it with the team and they can see what's happening / support getting you up to speed.

After speaking to a few folks on my end, it appears that certain models didn't qualify due to "reasons" - however to ensure that this didn't impact customers it has been covered via an internal credit with dealers.

Let me ask some folks about this and come back to you - because I'm not sure myself.

I'll get some details from you now so the team can look into it further from our end.

Popping in to this thread just to say THANK YOU to everyone who has taken the time to fill out the survey so far. I really do appreciate the feedback.

Me opening this thread: In all seriousness... taking note of these. Thanks for sharing.

Flagging this with the energy services team!

Hi F-150 Lightning owners, Thanks to folks in this forum, our team has been made aware of an issue with Phone as a Key for some Samsung users and wanted to let you know that we are working on it. You can still access your vehicle with your key fob or door code. While we work on this, if you’d...

Appreciate your time. Doing what I can!

Thanks! Appreciate it.

Hi F-150 Lightning owners, First, I want to thank everyone for making me feel welcomed as I do my best to contribute and provide support on behalf of Ford in this forum. Earlier this year we launched a survey to hear more about what you want to see from Ford. Today I'm sharing a follow up...

The old sleigh served you well, it's true But reindeer kick up quite a fuss. Now your new ride is fast and new, Welcome to electric, from all of us.

To the best of my knowledge, the "general improvements" go beyond BC1.4! Let me know if it comes your way and what you notice.