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I see I got the email and signed up, but I never got anything after we'll be in touch. Running IOS.

I"m in the EAP but I don't think I got offered updating the app. Is there anything to do to get in on this?

Another update, thanks everyone for the feedback. Ford will be replacing the power pro station at no cost. Everyone was great to deal with and was very reasonable. Little disappointed that will take awhile to get everything back like it was but it's understandable these things can break.

Any idea if Ford covers the cost for an electrician to check the charger and replace the defective unit?

Slight update, now the power station is showing a solid blue set of bars. As soon as I try to plug the truck in I hear a click and it returns to the right sided single amber light without charging. A few seconds after unplugging the truck it goes back to the solid blue bar. I tried turning...

Yes to level 2, also is charging right now with the mobile charger.

Thanks for the chart! It's one solid amber on the right, so I guess trouble shooting is required. I have a ticket open with Ford but they are telling me it will probably take a week for them to get back to me. I feel like if I call an electrician they are just going to tell me the charging...

Mine is hard wired, but I did turn the power off at both the sub panel and main panel. Neither of those fixed it.

Yes, before this I didn't have it setup but was able to the Charge Station app and link it in the Ford app. When I plug it in the truck it indicates Charge station not connected in the vehicle display. Firmware 5.0.16 Software 2.112.64

Yesterday had a fault show on the truck. Now the power pro station has a single amber bar, the truck no longer acknowledges that its plugged in. Tried resetting the sub panel in the garage and the main breaker.

I gave up, I took mine in to the dealer to investigate some clicking and had them load all the updates, they weren't happy to do so but they obliged.

I did give them a call, they said the update was attempted on 1/20 but failed. They asked if I had a good wifi signal in my garage (which I do) and that I had automatic updates on. They are not able to force an update attempt on their side. All they said is at some point it will try again...

Any idea, it shows its past the deployment expiration time?

This feels like the longest wait of my life. Every update before this I was getting within the first few days. Now I watch the poll and its about to flip to more people having it than not. I'm in the early access program which so far as yielded no early access of anything. I have some...

I don't understand why these updates are so hard to get. Why can't we download them someplace and use a USB drive? Is it the WIFI/Cellular connection? If you check for an update via the truck and you know there is an update how is it possible for the truck to not return the results.

I'd like to add, I don't see anywhere in the app for phone as a key or in the truck. I did get the update. Update: I had to delete the Ford Pass app and reinstall it. Now I see a link to setup phone as a key on the home screen.

I received the update on my Lightning, is there anything I need to do, any settings to turn on? I already had my phone linked to my driver profile.

Seems others got the 42k for the truck part and 22 to activate on the charging network. The picture of the FAQ on this thread seems to indicate that.

I got absolutely nowhere on this. They held strong to 22k and not giving me the 42k for purchasing the truck. I'd like to add that these were the most rude people I've dealt with at Ford.