With the recent ultra-cold weather, snow, freezing rain, etc. much of the US has seen, I'd bet freezing. I'd try to warm up the pin (at the top of the port), then try the manual release cable as suggested above (gently), and then head to a known good DC Fast Charger and try it again.
If that...
The most likely culprit is the weather - specifically freezing of the locking pin (only used for DCFC) if moisture gets up there and freezes. Do you L1/L2 charge outdoors regularly?
Lordsburg and Wagon Mound are up for rip-and-replacement this week and next week, respectively. I don't know if Gallup is next, but there's hope. The old ABB locations in the West and Southwest are getting a lot of attention in the first few weeks of the year. IONNA is also open at Gallup now.
Exactly the opposite experience here, though they certainly have had a rough patch.
EA has gone systematically site-by-site across the country replacing like 10 sites a week with new hardware, not to mention launching new and larger locations.
As someone with hundreds of EA sessions, I...
What the notes are referring to is that the truck will unlock the port if the button is pressed while the doors are unlocked, the fob is detected (for vehicles with keyless entry), or Phone-as-a-Key is detected (for equipped vehicles).
Not all trucks have keyless entry and not all trucks that...
Plug & Charge is a LOT more complicated than just sharing a VIN. There's a unique contract certificate installed on your vehicle and a unique ID generated which is shared between the vehicle and the charger, but it's not the VIN, it's the eMAID (e-Mobility Account Identifier) - that lets the...
You don't need to disable Plug & Charge to get any paid discount, if you activate with the app you prefer before you plug in. I've done this probably a hundred times at both EA and Tesla without any issues.
But absolutely noted, both Brian and I have encountered this as drivers, we're not...
As an experiment, without unlocking the vehicle, if you place the fob on the left side of the vehicle (base of the windshield, for example), and then walk back to the right side and try pushing the unlock button on the port, does it unlock? Off hand I'm not sure if the EU versions have approach...
I went basically an entire year (2024) without charging at Electrify America, based on my issues on past road trips. But after trying them out earlier this year, they've become my most reliable network in this one road tripper's anecdotal experience, and issues at Tesla have become more common...
Love IONNA - and since they're in the BlueOval Charge Network activation is easy with FordPass.
Same hardware is also being deployed by other networks - like Mercedes-Benz and bp pulse - also both BlueOval Charge Network members!
Those chargers are not Ford Charge, but it's always up to the dealer whether to offer public charging - hard to know what's going on from the photo, what dealer is this?
Also in the BlueOval Charge Network for easy activation with FordPass.
Not all dealers are Ford Charge, but most dealers should be BlueOval Charge Network.
Activating a charger with Ford Charge should be the same as with any of the 21 BlueOval Charge Network partners inside of FordPass - just like ChargePoint, EVgo, or any other. Would love to learn what can be improved.
Looking forward to hearing how it goes! I used BC Hydro back in 2023 on a road trip from Michigan to Vancouver in my Mustang Mach-E and would have loved having everything in FordPass back then.
(thank Saskatchewan for all those bugs on the way over)