I hope you have smooth sailing. My Lariat ER has been in Production since 8/7 with BCE and Tear Tag generated. Many trucks are setting built or partially built in Dearborn.
According to my dealer, my truck remains in "offsite storage" this morning. Seems Dealers are getting "frustrated" with Ford also. I just want a "built" status first :)
It would be really interesting to compare the built/in-transit dates by Scheduled Week. As an AUG 078 Scheduled week and having now response on why my Truck is sitting offsite since AUG 18 is really frustrating and opaqueness is not helping Ford with new customers.
It's clear something...
Keeping my fingers crossed that Trucks in transit make it to Dealers and Customers. My Truck has been "In Production" for 40 days. Clearly, there is a QC, missing part, or CSP issue. I only wish Ford would be a little more transparent on what the "issue" might be. Hopeful for a "built"...
My status shows still in production. Ford had given me conflicting information as to if my truck was in transit or not. My dealer cleared it up today. Your truck is "offsite" or in "offsite storage" It may be it needs a few more parts?
I am happy for all who have trucks on the way and...
This seems to be the issue - but the Ford phone reps are saying Trucks are still being transited out of Dearborn - which we know is not true. To me you get your information on the hold out quickly to control the message. I had a Service Rep tell me that the CSP would be resolved at the...
In my case - it looks very likely I like many others have built trucks in limbo. I hope Ford will come out with a definitive statement on the "delays" soon.
Ford Reps in the Lightning Group told me that the Trucks would be rectified at the dealerships. As I understand it we cannot purchase the Trucks until the CSP is resolved. I am waiting on my dealer on the status/location of my Truck.
My suggestion. Call Ford and ask for an “escalation”. They will give you a case number and a friendly rep will call you back. It seems that status systems update on Fridays. There are multiple systems with status on where the truck last was. While dealer has transport eta this, I heard. There...
I am on the CSP - but I have been told from Ford that the CSP will will be handled at the dealership and not at the Plant. From what I was told this CSP was not holding up transit, No such info was provided to the customer facing reps. Not saying that its not the reason just what I heard.
How can you tell if your VIN is in the CSP. I think Ford would be well served by transparency in communications. We all want safe trucks as another member mentions.