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maybe you don't have the new version of the app possibly?

I'm a little confused on how I would proceed with using this service if I'm not a fleet customer but just a regular retail buyer. It looks great, but if anyone has any starter tips I'm all ears.

Had this issue happen to me for the first time this morning. My truck has about 6,100 miles on it. Overnight I was level 1 charging (up to around 75% charge) and I had a predeparture set for 7:30am. Also I got the 6.5.0 update last night around 1am. I left for work a little early at 7:15 (prior...

Related question - will the battery precondition for a scheduled departure if I’m plugged in to Level 1 charging? Or does this only work with Level 2?

Phew! good to hear.

Got it. Well I hope the dealers send the module with the bad cell back to Ford who can likely repair it instead of tossing the entire module into the trash bin. Maybe wishful thinking.

The cell pouches are not serviceable right? If one goes bad they have to replace the entire module?

I also installed this. Its not much room back there but its enough to store a couple small things

Awesome write up of the issue and the resolution.

Nice I haven’t visited that part of the forum yet but good to see!

Well this sucks. Sorry to see this is happening. I hope it gets resolved soon. As a public service announcement to others out there about tow trucks and getting your truck into neutral in various ways, I highly recommend watching this video.

That explains why I’ve never seen this before. I guess I skipped right over this version when I got my truck.

I would extend this request to app alerts as well. For example, on my Toyota Highlander if I park and leave it unlocked, leave a window open, leave the hatch open, sunroof etc I will get an alert about 5 mins after parking saying “passenger rear window open” or “rear hatch is still open” etc.

Yes I do have the sliding bed window. Cool diagram! I think the area I’m looking at is just outside the right side frame of that diagram.

Here’s a more zoomed out pic.

Extended range

I’ve got lariat trim. The full package version (can’t remember if that’s 311 or 312).

Saw this unused connector behind my rear seat, drivers side. It’s near the modem. Anyone happen to know what this is for?

Thanks Wow ok I guess I’m still on 1.1 then and not even 1.2 yet, let alone 1.3.

What’s new in the BC 1.3 update?