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The same is happening for me! I have to try the twice pull to see if it opens. Is there a way to just remove the child safety latch? I showed it to the service technician at dealer and he mentioned it may be installed backwards but did not fix it. This was during a cell replacement so I was more...

I contacted the BEV team to start a case and it was resolved with a cell being replaced. Since I picked up, I have not had the issue repeated. I was a little nervous to drive it from Fallbrook to Palo Alto a few weeks ago but no issues occurred!

I received the message on the app this morning. It was waiting to charge at super off peak hr charging at midnight and did not charge. I scanned using OBDII adapter and it has this code I unplugged and plugged in again to receive charge and touched charge to 100% to start charge cycle outside...

The truck is fixed! I picked it up from the dealer 11/23 and drove it around for the week returned and no service related issues! A cell had to be replaced and so far has not given me any errors thank God! Thanks to the BEV team at Ford and @Gimme_my_MME and @Mike G

No I have not towed

So the truck has been at the dealer for a little over 2 weeks now for the powertrain malfunction/reduced power alert awaiting a part. I received a phone call Tuesday 11/15 from the BEV team that the part was in and I would hear from the service dept at the dealer soon that the truck will be...

I received info from my service rep at dealer the same info you received about a possible cell replacement. Upon a BECM module update, he said the light was gone but after to speaking to Ford engineers they told him they will get back to him soon to see if the cell should be replaced. I will ask...

I used Ford roadside assistance to tow to dealer and they issued a rental until fixed. I will contact BEV team for a case once again like my MME to cover gas reimbursement.

On the way to dealer for the issue. The service vehicle soon is off and on when powering vehicle. Will drive regular when off then when on truck only goes up to 15 mph. You can stomp on accelerator when light is on and nothing faster than 15 mph

This morning I received the same info. The vehicle will not travel faster than 15 mph so I will be towing it to dealer this morning. This is FRUSTRATING!!!!

Well here we go again?? I received my MME last week after the HVBJB replacement and today just received this for the truck. Hopefully I can make it to dealer if not get it towed there and have it inspected. I will follow up soon. #1 I have to get this towed because it will not go faster than 15 mph

Oh wow! I just picked up my MME today for the HVBJB contactor replacement and now I come across this possibly for my Lightning??

That is exactly how mine sounds! I will check to see if auto hold is on.

A liquor cabinet/shelf for the frunk! AREN'T YOU READY FOR SOME FOOTBALL!! LOL!

My deal with Sunrun is why was I not informed in the beginning before payment that could be the only option! There were many more pics I submitted so they had all the information necessary to give me that choice. Also if someone could have physically inspected before the purchase of install?

This is before Sunrun install

I did not ask them to replace my dual 50 amp charger. I informed them that I have an existing charge station inside garage and want the FCSP outdoors on 100 amp. I was told to upload pics of panel and was told it would be no problem for that charger on your panel. The charge was for install as I...

Our oven, dryer and tankless water heater are gas.