Newer trucks actually have older software than the older models. My 2022 Lightning has SOC% on the instrument cluster and Carplay EV routing and my 2023 does not as a couple of examples.
Two features I would use frequently
Regardless of CSPs it is known based on reading this forum that most 2023 vehicles have not received updates and there has been no indication from @Ford Motor Company why that is the case.
I guarantee I know infinitely more about the truck than the so called specialist I was texting with.
Ford reps default responses always seem to be go to a dealer and the dealer’s default response always seems to be we don’t know anything.
And I’m not just talking about this issue with...
I signed up yesterday and got a text today from an “EV Specialist” I knew exactly how the conversation was going to go before I started but I figured let’s give it a shot. By the end of the conversation I just said thank you and bailed because just as I suspected it was going to go nowhere.
I've owned both the SR and ER Lightning and since I live in an area with cold weather and I drive a minimum of 100 miles everyday the ER does a better job for me. There were some days last winter that I couldn't get through my regular work day without a DCFC and that just is not the case with...
Do you mind sharing the name of your service rep? I have been going to Salem Ford in Salem NH and while not terrible I can't say I am completely satisfied either
I was having this issue at the beginning of this year and took it to my dealer. They misdiagnosed it as a problem with the on board charger and ordered parts but said it was safe to drive. A couple of weeks later the truck wouldn’t start and had to be towed. The truck ended up with two modules...
This situation is why I only considered vehicles already on dealer lots when I purchased 6 weeks ago. I had a feeling the incentive wouldn’t actually make it to January. I ended up several hours out of state to find the build I wanted.
No steering wheel update done. I bought this truck three weeks ago and actually haven’t received any updates but that’s a whole different frustration.