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My truck has had no issues after the modem was replaced. Almost 15k miles and running great!!

My issue was resolved by the dealer replacing the communications modem/module. It took two dealer visits, first they updated the vehicle firmware and it didn’t fix the issue. Second visit was to replace the module.

Hi, Im having the same issues. Did you go to the dealer and what did they find?

I have deleted the app and reinstalled, no change. The app also works fine on my F350. I also chatted with Ford and they want me to bring it to the dealer. The dealer is an hour away and first available appointment is 2 weeks out.

My Lightning Lariat ER stopped communicating with Fordpass app. I have reloaded/refreshed app, started and stopped communications in the truck with no luck. Has anyone seen this or know how to reset the truck software?

Hey, my order is going to Greenwich Ford, due next week. My truck has said shipped for 4 weeks now and the dealer says its still in Detroit. I decided to try Ford chat and they gave me the Railcar # TTGX694861. Does anyone no how to track CSX, I tried calling them and they said no.

Hi, I received my built message yesterday. Build Week 5/30(was 6/6 and it move) Blend 6/1 Carbonized Gray, ER, Max Tow

New York - Greenwich Ford - No ADM