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Wait till the bugs are worked out, we are all guinea pigs, don’t join the game. Ford literally could care less that they are selling an idea that doesn’t function, and all that happens is ford points at sunrun, and they point at delta, and nobody is doing anything except waiting for the mystical...

How is your contractor lady making a video to promote this HIS system that doesn’t function? And why does @fordmoco keep selling these non functioning systems?

Why would ford release this product to the public knowing it doesn’t work??? So aggravating!

@Dhawk would you mind sharing pictures of your setup and a video of it successfully transferring during a simulated outage. Hoping to pickup some magical difference in your setup to see what you are doing differently than the rest of us with problematic systems.

Yes it looks like I have the same. 2.112.91:2.149:1.32:0.62:1.53

I spoke too soon…

If you are a Ford lightning owner, and you have also paid the extra money to install the Ford Intelligent Backup Power solution for your home you along with 99% of all customers in the same boat do not have a functioning or reliable back up power solution. No one is talking about this because...

Ok this @fordmotorcompany this is another customer with a non-functioning system. I think the new thing to do is actually find a customer that has a functioning system, because I truly believe there is not one single one in the United States. How is this OK by any standards, you can’t mass...

Yeah, I actually think that there’s a lot more of us in the same boat than even realize, some people had sun run, install their systems, and they probably think that everything’s good to go, but have an actually simulated a power outage. It’s kind of sad that Ford continues to sell a product...

Awesome! Thanks, and I just sent you a message.

That’s sad, I’m a retired electrician and this was as simple as connecting the dots. Once you get sun runs wiring diagram and install manual it’s pretty easy to wire. The difficulty is updating the firmware on the inverter and connecting your pro charger to the ford pass app.

@fordmotorcompany can you hel thanks Jim, if it wasn’t for this forum I wouldn’t have got the info I needed to finalize the app and get the sun run install manual. I have seen all the posts and greatly appreciate them. I really would like @fordmotorcompany to let me speak with their engineering...

I had to chop this 10 min video down to 1 min to keep it small enough to upload, sorry for the chopped up flow

Hi, to preface my background is as a former master electrician/solar installer, I did this, install myself and purposefully tried to keep all of my wiring behind the wall to limit the amount of surface mount conduit‘s to the equipment.. Currently I am the CTO for a start up solar product. So...