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The truck is up to date with all software updates and still the problem persists. At present we only have one key fob so it switching between profiles isn't the issue I don't think. My guess would be an issue with the Ford's Apple CarPlay.

The dash speaker only playing is probably what is happening to me as well

I have a 23 Lighting Platinum and randomly when starting the truck the sound system switches to stereo and the only way to get it back to surround is to manually go into the stereo settings and change it back to surround. I'm assuming its bugs in the coding somewhere but would like some...