UPDATE: Just got a call from my Ford Dealer Service Department. Ford is FINALLY acknowledging that the issue with the decal option of the Pro Trailer Backup Assist is THEIR FAULT. He told me he received a bulletin from Ford stating that there will be an over the air update to Sync4 going out in...
UPDATE: Just got a call from my Ford Dealer Service Department. Ford is FINALLY acknowledging that the issue with the decal option of the Pro Trailer Backup Assist is THEIR FAULT. He told me he received a bulletin from Ford stating that there will be an over the air update to Sync4 going out in...
I think everyone with a 2021 F150 is having this issue. Ford is refusing to acknowledge it though. They'll pass you from one Customer Service section to another, then pass you off to a local dealer's Service Dept. who will either tell you they don't know or won't return your calls.
Okay, Ford Truck support gave me a call (heavy foreign accent), then transferred me to SYNC support (again heavy foreign accent), who transferred me to a local dealer because according to them I was not qualified to set up PTBA by myself even though they provide the directions, decals, and even...
I did a Google Scholar Search for the patent for the PTBA camera targeting system and read through it. This led me to look more closely at my particular set up. The hitch I had was an extended one, and the drop was 4" which put the angle of the tongue at a slightly downward angle taking the...
I contacted my dealer, they want me to bring it in to se if there are any bugs to work out since it's a new vehicle. Called Ford customer service, they are clueless to this problem that seems wide spread. I also reached out to Andre at TFL Truck to see if maybe he has a contact at Ford, or at...
I'm getting the F150 XLT with the 3.5L Ecoboost because I need a new tow vehicle to haul a Couple's Travel Trailer RV with a dry weight of approximately 4000 lb, and a Cargo Carrying Capacity of 1500 lb (the trailer CCC, not the truck). At first I was sure I needed the Max trailer tow package...