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  1. Confirmed Fix for MY23 FordPass Connectivity Issue = 4.2.1 PowerUp OTA Update

    Randomly had a message that an update was performed, looks like it installed 4.2.1 and also fixed the app communication at the same time. Guess we'll see how long it lasts.
  2. Confirmed Fix for MY23 FordPass Connectivity Issue = 4.2.1 PowerUp OTA Update

    Interesting. The one I'm referencing is someone that got 4.2.1 earlier, then got it again today. Who knows the validity of that though?
  3. Confirmed Fix for MY23 FordPass Connectivity Issue = 4.2.1 PowerUp OTA Update

    My Mach-E got 4.2.1 and 4.2.2, which both seemed to have the same release notes. Not sure if that is the same sort of situation you saw on Facebook.
  4. Confirmed Fix for MY23 FordPass Connectivity Issue = 4.2.1 PowerUp OTA Update

    Someone on Facebook mentioned that they recieved 4.2.1 twice. I don't know how credible it is, but keep your eye open in case you get a 2nd update.
  5. Confirmed Fix for MY23 FordPass Connectivity Issue = 4.2.1 PowerUp OTA Update

    I received 4.2.1 on March 3rd after having disconnected my battery and I can say that I have not experienced a modem disconnect since. It had been happening 1-2 times per week since getting my truck back in late November. Crossing my fingers it is fixed for good.
  6. Power-Up 4.2.1 - Precondition Alert failed updates

    The 4.2.1 that was released today contains a fix for the FordPass connectivity. Others that have already recieved the 4.2.1 have claimed they recieved another 4.2.1 update today. I must've accidently responded directly to your post vs adding a reply to the thread. The new UI has nothing to do...
  7. Confirmed Fix for MY23 FordPass Connectivity Issue = 4.2.1 PowerUp OTA Update

    I received 4.2.1 fix today. Mine has been disconnected since 3/4. I never reset it as I was tired of doing so. I still was able to get the update. I do have it set to connect to wifi at home and I am guessing that's how it came through. Everything is working now. Hopefully it stays that way.
  8. Confirmed Fix for MY23 FordPass Connectivity Issue = 4.2.1 PowerUp OTA Update

    I'm not a qualified Ford engineer/technician but my understanding is you now have the connectivity fix, which would render the visit pointless. Lucky for me I had another issue when I had the TSB done, so it wasn't a complete waste of my time. I can say that after the TSB was applied I again...
  9. Absolute proof it’s an Onboard System issue -- modem not FordPass

    The modem is the culprit, the fix is the 4.2.1 update alot of us are receiving today.
  10. Confirmed Fix for MY23 FordPass Connectivity Issue = 4.2.1 PowerUp OTA Update

    Just received the 4.2.1 update minutes ago. Now the question is, should I go to the dealer and still get the TSB 23-2050?
  11. Confirmed Fix for MY23 FordPass Connectivity Issue = 4.2.1 PowerUp OTA Update

    Nice! While the TSB helped you the actual solution is the 4.2.1 update that is rolling out to all trucks. Most of you have already recieved it. The original post was mostly to notify those who haven't reset their connection to do so so they could recieve the update.
  12. Confirmed Fix for MY23 FordPass Connectivity Issue = 4.2.1 PowerUp OTA Update

    Pulling fuse 32 worked for me to restore connectivity and the next day the 4.2.1 Power Up update arrived OTA. I had previous had updates performed by dealer service department for TSB 23-2050 which had greatly improved the issue (previously ~4 days between restoring & losing connectivity) as it...
  13. Confirmed Fix for MY23 FordPass Connectivity Issue = 4.2.1 PowerUp OTA Update

    If you have not already tried this, drive your SOC below your preferences [90%], delete the location based charging profile, then create a new entry the next time you need to charge. Hopefully this resolves the issue. If not stay tuned for further updates and try using the one time temporary...
  14. OTA updates and the Low Voltage Battery

    Thanks for the tip. Mine just updated to 4.2.1 from 4.1.1 after I did BMS reset.
  15. OTA updates and the Low Voltage Battery

    ...it and reset the BMS again. At that point the truck reported 100%. Since then it has consistently stayed above 80% and today I got the 4.2.1 OTA. I suspect that all of the disconnecting and reconnecting to clear the modem is confusing the BMS. Fully charging and resetting the BMS seems to...
  16. Confirmed Fix for MY23 FordPass Connectivity Issue = 4.2.1 PowerUp OTA Update

    ...at 90%. After 15 minutes of conversations they came back and said that their Engineers are aware of the glich and that it may of been caused by 4.2.1 updates and they presently working on it. In the interim they suggested to set the one time charge to 90% (or what ever you want choose)...
  17. Confirmed Fix for MY23 FordPass Connectivity Issue = 4.2.1 PowerUp OTA Update

    Sorry to be skeptical here but with the failures of the TSB I have to ask: "informed" by whom?




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