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I wanted to take a minute to thank the members of this forum for the wealth of information available because of their willingness to share knowledge. Just this morning, I lost all Vehicle/FordPass communication (including PAAK/remote start...). I called the FordPass helpline and they tried to...

Just a follow-up on my original response. I took my truck in for the recall and CSP work on Monday morning. Lithia gave me a 2023 F150 loaner (1200 miles) to use while they performed the work. Everything was completed (and mud flaps installed)and I picked it up today. I did NOT require a...

Lithia Ford in Boise seems to have had their act together as well. They ordered all the parts in advance and scheduled me during a period when a loaner truck was available. That appointment is coming up soon - I hope the remaining process is as smooth.

I had a plastic trim piece on the door molding slide down about an inch - this caused some whistling. I slid it back up and added a section of black electrical tape to hold it in place - problem solved for 12+ months now.

Here is the portion of the message associated with the HIS ...

Just received 6.1. Tested backup power - transferred flawlessly. So happy.

Hi all, yesterday (10/2/23), I received a notice regarding the battery management software update. It stated that the update will occur over the air in the 4th 1/4 of 2023, or I could go to the dealer and have it done sooner. No notice of an actual battery problem.

If they switched, does the NACS accommodate the H.I.S system needs?

I use it most of the time. Personally, I feel more comfortable turning one pedal off in snowy or icy conditions. Otherwise, I prefer one-pedal.

FWIW. I found that Delta was the most helpful throughout the HIS troubleshooting process. 1-877-442-4832.

I have a 2022 Platinum. Built before they started removing options. Too date, I have had no early owner regrets associated with the truck.

i had a very similar experience in Idaho, I resolved my issue last week. Do you mind sharing your last error message (or a specific point in the process that is failing). If you want to give me a call, PM me i will give you my # and i can tell you about my trial, error and success, maybe it...

Oh, okay I understand. I was focusing on the "useless" reference. I don't think it is useless for those that use the Alexa app to start/lock/unlock the truck, lock their house doors, control their home alarm system, open the garage door, text a contact...

My H.I.S. is up and running. I did have an issue with the H.I.S. communicating with the Pro Charger and Truck but they were not installation issues. After extensive troubleshooting, all is working well right now.

I use "Alexa" regularly at home. I suppose that because I am familiar with the commands I have experienced no issues with responsiveness or sound quality. I use Amazon music regularly. Is your Wifi calling turned on on your phone? Perhaps that is the reason for the VOIP call?

After 3 months of frustration and being passed from Sunrun to Delta to Siemens to Ford, last night I was finally successful in getting the HIS, Charger and truck to talk to each other and... TO MY AMAZEMENT AND DELIGHT - a successful transfer of power. Woo hoo. I literally started jumping...

I am fairly certain it's asking me to confirm that the number that pops up on the Sync4 screen matches a pop-up number on the Ford Charge STation Pro set-up app (to make sure the correct devices are pairing similar to some Bluetooth processes)

Perhaps someone on this forum can assist since Ford, Sunrun, Siemens and Delta have not followed up with my previous correspondence and several open "Cases"... I would like to summarize where I am in the HIS/Charger connection process: My 80 amp Ford Charger and H.I.S. were professionally...

I have the impression that it can't be done until its installed.

Update: I just received this from SunRun (months after install) Hoping it will complete step 2:) Thank you for purchasing a Sunrun Home Integration System. You are one step closer to accessing the capabilities of Ford Intelligent Backup Power! The Installer will confirm when they are...