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Here’s a laugh. When I texted the Ford rep for an update she contacted me and told me that she had contacted Arrow Ford. They told her that the new part had arrived, but they didn’t know where it was so it couldn’t be installed. The Ford rep assured me that she would get in touch with Arrow Ford...

Again my thanks, but as I previously stated, communication has been the biggest drawback. All they told me was that they tried to restore the computer and were unsuccessful. As of now, much of the communication is going through the Ford motor company representative and I am going to text your...

Thanks for the information. I don't know how you did it but you have given me more of an explanation than I have gotten from anyone up till now. Perhaps if communication had been better, this issue would not have escalated to the point it has reach now. Unfortunately, I'm still not receiving the...

We have found that as we get more comfortable with our new Lighting, range anxiety lessens. We pretty much pre plan our stops and simply turn off the suggested recharge stops in Apple Maps. If, f some reason, our preplannig looks off, we use some alternative app to locate a stop. With more and...

I tried to upload a video of the screen showing the endless litany of electronic faults, but apparently the file was too large. Yes, the truck was drivable, but all electronic aids were disabled. The dealer has acknowledged that the computer was totally disabled and they were unable to Unlock it...

Perhaps it wouldn’t have been so bad if he had recognized the error and advised me of it instead of driving off telling me that everything was OK. He had to have realized the problem when he drove the truck back into the garage.

That’s what I have. Seems way under powered. I don’t see the appeal. In 1969 I bought the original Bronco. Wish I had kept it!

Yes, a Bronco, but we live on a ranch and need a truck so it's not too helpful.

The Ford representative did contact the dealer. She said she would try to help expedite replacing the computer and would at least serve as an intermediary for communication. Otherwise nothing really new. They just now ordered the new computer, which apparently is on back order. I explained to...

I’m on the phone with them as we speak

In a separate post I've been describing the difficulties that I've had related to a software update. It was an add-on to another subject but felt it deserved it's on heading. I'm re-printing an email that I've sent to the general manager of Arroow Ford in Abilene Texas which describes the issue...

Just my 2 cents. Get the extended battery. Never know when you need the extra range

I prefer “driver assist “ but mine also reverts to calm from time to time

Keeps getting worse. When I spoke to the service manager yesterday afternoon, he said they were unable to program the computer. It was quite vague as to what the next step was other than to assure me they will get it resolved. When I spoke to him about reviewing the reason for the service...

The dealer came and picked up the truck today and left a loaner Bronco. I tried to contact him by the end of the day, but was unable to reach him which is not too surprising. The fellow that picked up the truck said that they had a similar problem with a Hyunda recently. I will post an update...

He did have the battery compartment open cause he was closing it when he finished

I don’t. I was not with him when he did the work

Truck is 2023 Lariat with extended battery. He was working for about 2 hrs. Could be the battery. I was going to try and disconnect it but then I decided I didn’t want to be in a position where they claimed I had anything to do with the problem.

So far, a total disaster. When I first started up the truck, I got a whole series of messages about inoperative components. I tried to upload a video, but the file was too large. It appears that the technician never even tested the truck after installed the update. I called the dealer. They’re...

Will do. However, I was not asked to sign any kind of receipt after he completed the update and was advised there would be no charge. I wasn’t given any paperwork, and there was no indication of any software change when I looked at the app.