This is some very disheartening news. Hopefully they can find out what's going on, find a fix and prevent this problem from happening in the very near future.
I have that same message that says "Your Lightning is in Production" but it doesn't say that on the Reservation/Order View page. Is your check mark in the green "In Production" on your Reservation/Order View page, or not yet? Here is what my page says...
Noooooo!
That wire exposure is unacceptable! I hope this was just a single failure at assembly and NOT the design. This can't be how Ford wanted those wires routed. :(
I've tried for weeks to get my window sticker but to no avail. I just tried it again and now I have it! Now if mine can go from "Order Placed", to "In Production", I'd feel even better.