The last bit of depression I'll have is when it shows up after the 7500 rebate gets slashed in half, and ford will do nothing to help us out waiting for their mistake to get fixed.
" Our team sprung into action to determine if your truck is impacted. "
*still crickets on if my truck was impacted almost 3 weeks later.
Might not want to use the phrase "sprung into action"
Oh I was talking about the delay from when it was first reported as an issue, to when they contacted me a customer who is affected by the issue. This is the first update I have received from Ford about this battery issue and me being affected.
Will do. At this point in the depressing process, I checked twice a day, once in the morning and once before I go to bed. I'll be sure to update everyone if they change in status.
I was able to sign up from this site after searching for my vin. I think you have to do it from a mobile device or something
https://www.unitedroad.com/delivery-receipt. It then allowed me to track all upcoming deliveries of my dealership, or search by vin to find our trucks on hold.
They really need to work on their communication with customers. If they are able to remotescan the truck over the air, could they let the customers know if their truck has been scanned, and if so, what the outcome was? This whole process has been so odd so far, especially the cutoff of who got...
I love that I waited almost 2yrs for this truck and my luck puts me in the select group of trucks held in shipping purgatory with zero updates from ford or my dealer. which could lead to a several month wait if the battery needs to be replaced?
This is the worst part. Mine has been outside in new england since 2/4 and has been through several snow storms/below freezing temps that it shouldn't have been subjected to.